Return & Warranty Policy
Warranty for Wall Clock
To give you the ultimate confidence in your purchase, all of our Clock comes with 6 month Warranty. If the clock stops moving/working. Please follow the steps below for replacement.
How to return/exchange ?
- Request a return/exchange within 6 months of receiving your order by filling out the form here.
- Our team will contact you after receiving your form. Our team will try to assist/repair/guide you. If the problem cannot be resolved. You will need to return the clock back to us.
- You will need to send the item back to us for replacement.
- Once we received it. We will check it and update you the status.
Term & Conditions:
- Item(s) are to be sent back to KULIHART studio using liable postage service with tracking. Please update us the tracking number.
- Please ensure you wrap the clock properly with Bubble wrap and inside a Kraft Box. We will not be liable for any damaged/lost of returned items.
- Once the item is received we will contact you to advise the status of your return.
Return Address :
Akudankraf / Kulihart Studio
No. 16-3 (2nd Floor), Jalan TTDI Grove 1/1, Taman TTDI Grove, 43000 Kajang, Selangor